While the Women’s Surgery Center is one of the most sought-after specialty practices in the area by doctors, from internists to gynecologists who are familiar with our services, our patients remain some of our strongest referral sources. We understand that one of the best ways to research a doctor is to hear from other patients. Part of the Women’s Surgery Center’s commitment to continual improvement is that we ask every patient we see for feedback on their experience with us. We receive hundreds of surveys each month, over 90% of which rate their experience Women’s Surgery Center as “Excellent.”
We believe our patients say it best
Below is a sample of the most recent surveys we have received from patients who have offered to write additional information for us to share with you, prospective patients.
Amy W.
I felt completely informed about my options, completely informed about the procedure. The OR Live video was very helpful. The Women’s Surgery Center responded to my need for immediate scheduling of surgery, scheduling for the surgery consult, communication from the office is excellent. A live person always answers the phone. The entire experience was positive and the outcome exceptional. I can’t think of anything that would have made my experience any easier or better from a patient or supportive spouse perspective.
Name withheld
From the person that first answered the telephone to the nurse practitioners to the Holy Cross Hospital personnel everyone was very responsive, professional, courteous, and compassionate.
Sabina
Dr. MacKoul is the best! Thank you. The laparoscopic procedure is so much easier to recover from than the open surgery I had had in the past! I feel wonderful!
Lucille
My care was wonderful! All the doctors and nurses were very thorough and caring. Recovery has been great.
Nina
Everyone at the Women’s Surgery Center made me feel comfortable. Having surgery is stressful and the fact that everyone was so accommodating put me at ease.
Name withheld.
The Women’s Surgery Center made surgery less invasive and less painful with a shorter recovery period! I love your website. I referenced it often along with the post-operative instructions.
Alicia
My doctor explained the procedure so I felt very comfortable about everything and I knew what was to be expected before and after surgery.
Name withheld
Dr. MacKoul was remarkable. I needed another, unrelated surgery, as well, and he had the idea of coordinating with the other surgical team. Thanks to his thinking, I was able to have both surgeries at the same time. I came home right away and my recovery was terrific! Everything was excellent!
Theresa
I felt at ease. All the doubts I had before coming to the Women’s Surgery Center were eliminated as the process continued.
Jacqueline
My recovery was so fast and I needed very minimal pain killers!
Pamela
The entire staff was very responsive to complications that arose after my procedure. Everyone made me feel very cared for!
Name withheld
I really appreciate that all the pre and post-operative instructions were clear. The surgery went well. Everything was perfect and it was better than I expected.
Wanda
Everyone at the Women’s Surgery Center treated me with kindness and respect and attended to any needs that I had.
Name withheld.
My doctor listened to my concerns and provided clear explanations to me.
Name withheld
Dr. MacKoul listened to my concerns and gave me the best options based on what was important to me. He has excellent bedside manner
D. P.
The procedure was explained perfectly. I felt Dr. MacKoul cared and took the time to answer my questions and to explain everything.
Name withheld
Dr. MacKoul or one of his colleagues was always available if I had any questions or problems.
Name withheld
The Women’s Surgery Center’s billing department is the best, they were very helpful. Thanks a bunch.
Alma
The Women’s Surgery Center took care of my problem very soon and handled it very professionally.
Name withheld
Everyone at the Women’s Surgery Center was extremely organized and polite. The physicians were skillful. Everything was excellent.
Gertrude
The doctors at the Women’s Surgery Center are very professional with a kind, down to earth manner. The response time was as I was told it would be from the initial consultation. My doctor communicated what to expect from the procedure and it was as I expected. When my procedure could not take place in the office it was scheduled within 48 hours at Holy Cross Hospital and it was completed within that time. The post operative staff person who called me was very helpful in answering all my questions.
Name withheld
The laparoscopic option made a hysterectomy much more convenient and less life interfering than traditional surgery.
Jennifer
The doctor answered all my questions and had wonderful follow up.
Name withheld
I loved your timely scheduling. My doctor explained the procedures in layman’s terms so I understood everything completely.
Name withheld
My doctor was very informative. The staff at the offices are very good.
Denise
The pro and post-operative instructions were very clear. My surgery was scheduled very quickly as was my initial appointment.
Name withheld
My doctor had genuine compassion and concern for me as a whole person. The explanations he gave me with drawings were very understandable. The actual surgery was excellent!